TORONTO — McKesson Canada has bought Well.ca, an e-commerce health products retailer. The company says the acquisition will bring an offering of online commerce capabilities and a digital experience to the pharmaceutical distribution expert‘s retail assets, including Rexall Drug Store, and expanding its customer base.
“Today’s customer wants a digital experience,” said Domenic Pilla, CEO, McKesson Canada.
“Combined with McKesson Canada’s distribution network and retail footprint, patients and customers will have convenient access and more choices to achieve their health and wellness goals.”
Well.ca is Canada’s leading online destination for health, wellness, natural and baby products and has been ranked in the top five percent of customer experience in Canada for the last three consecutive years. Well.ca’s focus on the customer aligns with McKesson Canada’s approach to patient care through efficiency and coordination across the supply chain.
“Well.ca’s “digital-first” approach to retail has continuously pushed the boundaries of the customer experience in Canada,” said Rebecca McKillican, CEO, Well.ca.
“Together with McKesson Canada, we will be able to establish new business relationships and accelerate our mission to help our customers live healthier and happier lives.”
Well.ca and McKesson Canada have been working together since its inception in 2008. Well.ca will operate as a distinct business within McKesson Canada, while retaining its existing brand and remain headquartered in Guelph, Ontario.